Carrier Requirements & Policies: Vietnam Airlines
Acceptance
ESA (Emotional Support Animals): Not Accepted
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted
Quick Checklist (Bring to the Airport)
Required Documentation & Gear (must bring)
- Physical ID Card (animal + handler identification).
- Recognition Gear: Service Animal vest, bandana, or harness.
- All airline-required pre-approval forms.
- Vaccination Records including rabies certificate.
- Microchip matching all documents.
- Veterinary Health Certificate (required for international routes).
Preferred Documentation (greatly facilitates acceptance and pre-clearance)
- Registration Certificate (our registry is accepted by all airlines).
- Prescription Letter confirming PSA or Service Animal need.
- Behavior Certificate.
Steps to Take (in Order)
- After booking, notify Vietnam Airlines you are traveling with a Service Dog or PSA.
- Submit all required documents in advance for approval.
- Bring printed and digital copies to the airport.
Route Limitations (Service Dogs)
- Service Dogs (including PSAs) accepted on most international routes with advance approval.
- Local entry rules vary by destination; additional paperwork may be required.
- ESAs are not recognized as assistance animals and must travel under pet rules (cabin/hold) if allowed.
Forms & Official Policy (Links)
Source: Vietnam Airlines official pet and special-assistance policies.