Carrier Requirements & Policies: Lufthansa
Acceptance
ESA (Emotional Support Animals): Accepted with Conditions
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted
Quick Checklist (Bring to the Airport)
Required Documentation & Gear (must bring)
- Physical ID Card (animal & handler identification).
- Recognition Gear: Service Dog vest, bandana, or harness.
- Lufthansa Medical/Assistance Approval (mandatory for PSAs & Service Dogs).
- EU Pet Passport or valid EU Health Certificate for EU travel.
- Microchip (ISO-compliant) required for EU entry.
- Rabies Vaccination Certificate meeting EU+Germany requirements.
- Pet-in-Cabin Rules for ESA-style travel (small carrier, fee, weight limits).
Preferred Documentation (greatly facilitates acceptance and pre-clearance)
- Registration Certificate (our approved registry is accepted by all airlines).
- Prescription Letter verifying PSA or Service Dog status.
- Behavior Certificate confirming calm and public-safe behavior.
Steps to Take (in Order)
- Request Lufthansa assistance-animal approval immediately after booking.
- Confirm destination-specific veterinary or import requirements.
- Bring printed & digital copies of all documentation to the airport.
Route Limitations (Assistance Animals)
- Lufthansa accepts PSAs and Service Dogs on all eligible international and European routes.
- ESAs may only travel as pets in cabin for a fee.
- Some locations require additional veterinary documents (UK, Japan, Australia).
- Aircraft type may restrict floor space for large Service Dogs.
- Strict EU microchip and rabies rules apply on all inbound flights.
Forms & Official Policy (Links)
Source: Lufthansa assistance-animal guidelines & EU veterinary travel requirements.