ITA Airways: Requirements & Policies

Carrier Requirements & Policies: ITA Airways

Acceptance

ESA (Emotional Support Animals): Accepted with Conditions
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted

Quick Checklist (Bring to the Airport)

Required Documentation & Gear (must bring)

Physical ID Card (animal & handler identification).
Recognition Gear: Service Dog vest, bandana, or harness.
ITA Airways Pre-Approval required for Service Dogs & PSAs.
EU Pet Passport or Valid International Health Certificate.
Rabies Vaccination Certificate meeting EU/Italy import rules.
Microchip ISO-compliant and matching all veterinary documents.
Pet-in-Cabin Requirements (for ESA-style travel): carrier size, weight limit, and paid pet fee.

Preferred Documentation (greatly facilitates acceptance and pre-clearance)

Registration Certificate (our approved registry is accepted by all airlines).
Prescription Letter confirming PSA or Service Dog need.
Behavior Certificate confirming safe and calm public behavior.

Steps to Take (in Order)

Request ITA Airways assistance-animal approval immediately after booking.
Verify EU & Italian veterinary import rules for your route.
Carry printed and digital copies of all veterinary and approval documents.

Route Limitations (Assistance Animals)

Service Dogs and PSAs are allowed on all ITA Airways domestic and international flights.
ESAs may travel only as pets in cabin when allowed.
Some destinations require additional veterinary regulations or health checks.
Large Service Dogs may face space restrictions depending on aircraft model.
Pet carriage may not be allowed on some long-haul or intercontinental routes.

Forms & Official Policy (Links)

Source: ITA Airways assistance-animal rules & EU/Italy veterinary travel requirements.