Carrier Requirements & Policies: Avianca
Acceptance
ESA (Emotional Support Animals): Accepted with Conditions
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted
Quick Checklist (Bring to the Airport)
Required Documentation & Gear (must bring)
- Physical ID Card (animal & handler identification).
- Recognition Gear: Service Animal vest, bandana, or harness.
- Avianca Assistance Approval required for Service Dogs & PSAs.
- Veterinary Health Certificate for domestic or international travel.
- Microchip (ISO-compliant) for most international destinations.
- Rabies Vaccination Certificate valid for entry into applicable countries.
- Pet-in-Cabin Rules for ESA-style travel: paid pet fee, carrier size restrictions.
Preferred Documentation (greatly facilitates acceptance and pre-clearance)
- Registration Certificate (our approved registry is accepted by all airlines).
- Prescription Letter confirming PSA or Service Dog status.
- Behavior Certificate confirming calm temperament and obedience.
Steps to Take (in Order)
- Request Avianca assistance-animal approval as soon as you book.
- Ensure ESA-style travel meets pet-in-cabin requirements.
- Carry physical and digital copies of all veterinary and approval documents.
Route Limitations (Assistance Animals)
- Service Dogs and PSAs are accepted on all Avianca routes.
- ESAs may only travel as pets in cabin for a fee.
- Some international destinations require additional import permits or veterinary checks.
- Space restrictions apply on regional aircraft.
- Behavior requirements are enforced during boarding and in flight.
Forms & Official Policy (Links)
Source: Avianca assistance-animal policy & international veterinary requirements.