Carrier Requirements & Policies: Air India
Acceptance
ESA (Emotional Support Animals): Accepted with Conditions
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted
Quick Checklist (Bring to the Airport)
Required Documentation & Gear (must bring)
- Physical ID Card (animal & handler identification).
- Recognition Gear: Service Animal vest, bandana, or harness.
- Air India Special Assistance Pre-Approval (mandatory for Service Dogs & PSAs).
- Microchip (ISO-compatible) for international travel.
- Rabies Vaccination Certificate compliant with Indian and destination-country rules.
- Veterinary Health Certificate issued within the valid timeframe.
- Pet-in-Cabin Requirements for ESA-style travel: paid fee, approved carrier, size/weight limits.
Preferred Documentation (greatly facilitates acceptance and pre-clearance)
- Registration Certificate (our approved registry is accepted by all airlines).
- Prescription Letter confirming PSA or Service Dog status from a licensed professional.
- Behavior Certificate confirming stable temperament and public-safe behavior.
Steps to Take (in Order)
- Request Air India assistance-animal approval immediately after booking.
- Follow pet-in-cabin rules if traveling with an ESA-style animal.
- Carry printed & digital copies of all veterinary and approval documents.
Route Limitations (Assistance Animals)
- Air India accepts trained Service Dogs and psychiatric service dogs on all eligible routes.
- ESAs may travel only as pets in cabin for a fee.
- Additional restrictions apply for flights to/from the EU, U.S., Canada, and Gulf countries.
- Space limitations apply on certain aircraft.
- Some destinations may require import permits or rabies titers.
Forms & Official Policy (Links)
Source: Air India assistance-animal policy and international entry rules.