Air France: Requirements & Policies

Carrier Requirements & Policies: Air France

Acceptance

ESA (Emotional Support Animals): Accepted with Conditions
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted

Quick Checklist (Bring to the Airport)

Required Documentation & Gear (must bring)

Physical ID Card (animal & handler identification).
Recognition Gear: Service Animal vest, bandana, or harness.
Air France Special Assistance Pre-Approval (required for Service Dogs & PSAs).
Veterinary Health Certificate valid for international travel.
Microchip (ISO-compliant) for all EU routes.
Rabies Vaccination Certificate compliant with EU rules.
Pet-in-Cabin Requirements: ESA-style travel must follow the paid pet program, including carrier size rules.

Preferred Documentation (greatly facilitates acceptance and pre-clearance)

Registration Certificate (our approved registry is accepted by all airlines).
Prescription Letter confirming PSA or Service Dog status from a licensed professional.
Behavior Certificate confirming calm temperament and public-safe behavior.

Steps to Take (in Order)

Request Air France assistance-animal approval immediately after booking.
Submit required veterinary documentation for international travel.
Ensure ESA-style travel meets pet carrier size and fee requirements.
Bring printed & digital copies of all documents.

Route Limitations (Assistance Animals)

Air France accepts Service Dogs and psychiatric service dogs worldwide.
ESAs may travel only as pets in cabin for a fee.
Some destinations (UK, U.S., Canada, etc.) have additional requirements.
Space limitations apply on regional and narrow-body aircraft.
Specific airports may require vet inspections on arrival.

Forms & Official Policy (Links)

Source: Air France assistance-animal policy and EU veterinary documentation requirements.