TAP Air Portugal: Requirements & Policies

Carrier Requirements & Policies: TAP Air Portugal

Acceptance

ESA (Emotional Support Animals): Not Accepted
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted

Quick Checklist (Bring to the Airport)


Required Documentation & Gear (must bring)

  • Physical ID Card (animal + handler identification).
  • Recognition Gear: Service Animal vest, bandana, or harness.
  • All airline-required pre-approval forms.
  • Vaccination Records including rabies certificate.
  • Microchip matching all documents.
  • Veterinary Health Certificate.


Preferred Documentation (greatly facilitates acceptance and pre-clearance)

  • Registration Certificate (our registry is accepted by all airlines).
  • Prescription Letter for PSA or Service Animal.
  • Behavior Certificate.

Steps to Take (in Order)

  • After booking, notify TAP Air Portugal that you are traveling with a Service Dog or PSA.
  • Submit all required veterinary and travel documents for pre-approval.
  • Bring printed and digital copies of every document to the airport.

Route Limitations (Service Dogs)

  • Service Dogs (assistance dogs) accepted on most routes according to TAP’s assistance-animal rules.
  • PSAs are treated as task-trained Service Dogs and may require additional documentation and review.
  • ESAs are explicitly not permitted as assistance animals in the cabin and must follow pet transport rules if eligible.

Forms & Official Policy (Links)

Source: Airline’s official “Traveling with service animals” and “Traveling with animals” pages.

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