Carrier Requirements & Policies: Azul Brazilian Airlines
Acceptance
ESA (Emotional Support Animals): Accepted with Conditions
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted
PSA (Psychiatric Support Animals): Accepted
Service Animals: Accepted
Quick Checklist (Bring to the Airport)
Required Documentation & Gear (must bring)
- Physical ID Card (animal & handler identification).
- Recognition Gear: Service Animal vest, bandana, or harness.
- Azul Special Assistance Approval required for PSAs & Service Dogs.
- Veterinary Health Certificate issued within the required timeframe.
- Rabies Vaccination Certificate compliant with Brazil’s regulations.
- Microchip for international travel.
- Pet-in-Cabin Requirements: ESA-style travel must follow Azul’s paid pet program (carrier rules, weight limits).
Preferred Documentation (greatly facilitates acceptance and pre-clearance)
- Registration Certificate (our approved registry is accepted by all airlines).
- Prescription Letter confirming PSA or Service Dog status.
- Behavior Certificate confirming stable temperament and public-safe behavior.
Steps to Take (in Order)
- Apply for Azul assistance-animal approval immediately after booking.
- Follow pet-in-cabin rules for ESA-type travel.
- Carry printed and digital copies of all required documents.
Route Limitations (Assistance Animals)
- Service Dogs and PSAs are accepted on all Azul domestic and international routes.
- ESAs may travel only as pets in cabin for a fee.
- International destinations require strict compliance with health certificates and microchip rules.
- Space restrictions may apply depending on aircraft type.
- Some destinations require advance veterinary or import permits.
Forms & Official Policy (Links)
Source: Azul Brazilian Airlines assistance-animal policy & Brazilian veterinary regulations.